Warranty Policy

Pre-Sales Service

Provide details about the production procedure
Assign designer to check the files and artwork.

Sales Service

Customized solution designs
Making rough sample for first checking.
Shiping the sample to client for Pre-pro reference.

After-Sales Service

One-year quality warranty with lifelong maintenance.
We will never exempt our responsibilities on product owned defects.
Responding time: upon receiving user’s notification, we ensure 24-hour after-sales support.
Email  investigation: our after-sales team will email  the user every month during the warranty period to follow up the working condition of the packaging, and to discover and solve problems, if necessary.
Repeat order: respond at quickest way to save client’s time.
Please sent our after sales service  support for more information: info@minimoqpackaging.com